New patient referrals:
If your insurance plan requires a referral from your Primary Care Physician, it is your responsibility to obtain it prior to your appointment. If you do not have a valid referral on file, you may be financially responsible for the visit or may need to have your appointment rescheduled.
*Plans such as Harvard Pilgrim require you to see the provider listed on your referral or your visit will not be covered.
Your first appointment will include an evaluation and possible testing. In order to get accurate results, some medications need to be stopped prior to the visit. Download medication instructions.
MOBILE CHECK-IN
Check-in online before your appointment!
As a patient, you want your doctor’s appointment to be as quick and convenient as possible. Phreesia, in partnership with Allergy & Asthma Associates of Maine, is excited to offer you the ability to complete the check-in process prior to your appointment.
- Quick
- Simple
- Secure
How Mobile Check-In Works
Prior to your appointment, you will receive a text message and/or email prompting you to check in.
- Text messages will contain a link that will automatically take you to your mobile check-in
- Emails will contain your appointment information and a button that reads ‘Click here to start’
Once you have opened your mobile check-in, you will be prompted to verify your identity by answering a few security questions.
- This ensures that all information you enter is private and secure
After you begin your mobile check-in, you will be presented with a series of questions related to your health. You can also sign office policies and consents, if needed, and make a payment if a balance or copay is due.
Make sure you provide us with an up-to-date cell phone number and email address to streamline your arrival at the doctor’s office with Mobile Check-in.
- Please arrive 15 minutes early. If you arrive more than 10 minutes after your scheduled time, you may need to be rescheduled and incur a fee.
- We send out several reminders for your appointment. If you are unable to keep it, we require minimum of 24 hours’ notice to avoid a nonrefundable $75 cancellation fee.
- A parent or legal guardian must accompany their child for the first appointment.
- We ask that you please be mindful of others that are coming to our practice for care and not smoke or wear perfume/cologne prior to your visit.
- Food of any kind is not allowed in the waiting area.
Testing can be expensive. Financial counseling is available by contact the billing department. Your provider will only order what is appropriate for your care.
We are so happy you have chosen our team to take care of your medical needs. We understand that there are so many questions when it comes to your first appointment, and we want to make sure we provide you with the best expectations for a successful visit.
How to prepare for your first visit to the Allergist
Are there any medications that could cause a problem at your first appointment?
Medications to Avoid Before Allergy Testing
Your first appointment will include an evaluation and possible testing. In order to get accurate results, some medications need to be stopped prior to the visit. Medication Instructions.
Should I bring anything to my first visit?
- It is helpful to keep a food and symptom journal
- Photos of reactions
- Full list of medications used or still in use
- Relevant medical documents or testing results
- Have all your questions prepared ahead of the appointment to ensure the provider touches on all your concerns.
- Bring a book, tablet, or other form of entertainment to pass the time during the testing
What type of clothing is appropriate for my visit to the Allergist?
- Easy to remove and comfortable clothing
- Consider short sleeves
- Avoid dresses when possible. They make it harder to cover from the waist down while still exposing the back for testing
- For infants, consider an outfit with separate top and bottom instead of a onesie.
- Avoid perfumes and lotions
How long is the first visit?
- Your first visit will consist of a thorough consultation with the provider, where you will have the opportunity to connect with your provider and share your story. The testing, if applicable, will happen the same day directly after your consultation with the provider.
- Plan on being in the office for approximately 2 hours for this first appointment.
Do I need to arrive early for check in?
Mobile Check-In
Check-in online before your appointment!
As a patient, you want your doctor’s appointment to be as quick and convenient as possible. Phreesia, in partnership with Allergy & Asthma Associates of Maine, is excited to offer you the ability to complete the check-in process prior to your appointment.
- Quick
- Simple
- Secure
Referrals and Authorizations:
Some insurance plans require your primary care provider to obtain a referral authorization number from the insurance company for you to see us. A referral requirement is the result of your contract with your insurance company, so it is ultimately your responsibility to ensure that it has been done prior to your visit. If your insurance company denies payment because a referral has not been obtained, you will be responsible for the cost of the visit. You are responsible for any balances classified as ‘Patient Responsibility’ by your insurance company. Any dispute with claim processing is between you and your insurance company.
Directions
Portland
195 Fore River Pkwy, Suite 410, Portland, ME 04102
Directions
From the South: Take I-295 northbound to Exit #4. Cross the Veteran’s Bridge. At the traffic light you should be in the left hand lane and turn left onto the Fore River Parkway. Go through the next traffic light. Turn into the Mercy parking lot. The main entrance and patient drop-off are ahead on your right. Follow signs for patient parking. We are in the building to the left of the hospital on the fourth floor.
From the North: Take I-295 southbound to Exit #5A. At the end of the ramp you should be in the left hand lane. Take a left at the traffic light and remain in the left hand lane, continue straight onto the Fore River Parkway. Turn into the Mercy parking lot. The main entrance and patient drop-off are ahead on your left. Follow signs for patient parking. We are in the building to the left of the hospital on the fourth floor.
From the Casco Bay Bridge: From South Portland go through the light at the State Street intersection and stay in the right lane, turning right onto Park Street. Take another right at the stop sign onto Commercial Street. Head west on Commercial Street to the Veteran’s Bridge intersection. Proceed straight through the light over the bridge onto the Fore River Parkway. Go through the nest traffic light. Turn into the Mercy parking lot. The main entrance and patient drop-off are ahead on your right. Follow signs for patient parking. We are in the building to the left of the hospital on the fourth floor.
From the West (Congress St. and Route 22): Heading east on Congress Street/Route #22, take a right at the traffic light Norway Saving Bank, following the signs for South/I-295/Route 1/South Portland. At the next traffic light you should be in the left hand lane and continue straight onto the Fore River Parkway. Turn into the Mercy parking lot. The main entrance and patient drop-off are ahead on your left. Follow signs for patient parking. We are in the building to the left of the hospital on the fourth floor.
***There is a $75.00 fee to reschedule an appointment if less than 24 hours notice is given for cancellations, reschedules, or no show appointments.
Biddeford
28 W Cole Road Biddeford, ME 04005
Directions
From the North: Take 95 South, take Exit 32, take Alfred St, turn right onto W Cole rd. Take second right into the southern maine medical offices complex. The office is straight back in suite 103.
From the South: Take 95 North to exit 32, take Alfred St, turn right onto W Cole rd. Take second right into the southern maine medical offices complex. The office is straight back in suite 103.
*** There is a $75.00 fee to reschedule an appointment if less than 24 hours notice is given for cancellations, reschedules, or no show appointments.
Lewiston
33R Mollison Way Lewiston, ME 04240
Directions
The office is located in the back of Pediatric Associates of Lewiston.
Please note: There is a $75.00 fee to reschedule an appointment if less than 24 hours notice is given for cancellations, reschedules, or no show appointments.
Appointment Policy
We gladly reserve appointment times for you and appreciate that you have chosen Allergy and Asthma Associates of Maine for your care. As a courtesy, we will remind you of your appointment by text/emailing you prior to your scheduled date and time. If we cannot speak to you directly, we will leave a message for you. An appointment is a contract of time reserved for your treatment. We respect our patients’ valuable time, and we request the same courtesy from our patients. Please extend this courtesy should you need to cancel and/or reschedule your appointment. We reserve the right to charge a fee based on the appointment type missed without advance notice of at least 24 hours prior to the appointment (not including weekends).
- New patient appointment-$75 reinstatement fee that must be paid prior to rescheduling.
- Established patient appointment-$50 missed appointment fee.
- Immunotherapy Injection appointment-$25 missed appointment fee.
- Nursing Appointment-$25 missed appointment fee.
* More than two missed appointments may result in the patient being discharged from the practice. The Practice will notify you in writing, via certified mail, if you are discharged from care. Please realize that a missed appointment leaves an opening that could have been filled by a patient waiting to be seen in our office.